Privacy Policy

We may collect the following categories of personal information:

• Identifiers and contact details, including your name, email address, telephone number, and mailing address if you provide one.
• Application and appointment information, including your goals, current situation, notes, preferred appointment time, and communications with us.
• Internet and device information, including IP address, browser type, device identifiers, referring pages, pages viewed, and approximate location derived from an IP address.
• Communication preferences and records of consent, opt-in, opt-out, delivery, and engagement with email or text messages.
• Any other information you choose to provide.

We collect information directly from you, automatically through this site and its technologies, and from service providers that support our scheduling and communications.

We may use personal information to:

• Review and respond to applications, questions, and requests.
• Schedule calls and send confirmations, reminders, rescheduling notices, and follow-up messages.
• Send marketing communications when you have provided the consent required by applicable law.
• Operate, secure, troubleshoot, analyze, and improve our website and services.
• Maintain consent and suppression records and honor your communication choices.
• Prevent fraud, protect legal rights, comply with law, and enforce our terms.

If you provide a mobile number and affirmatively consent, IslandAndrew may send application follow-up, appointment, and marketing text messages to that number, including messages sent using automated technology. Consent to marketing texts is not a condition of purchasing any property, goods, or services. Message frequency varies. Message and data rates may apply.

Reply STOP to cancel text messages. Reply HELP for help. We may send one final text confirming an opt-out. You may also revoke consent by any reasonable method that clearly communicates your request. We will honor applicable revocation requests as soon as practicable and within 10 business days. Carriers are not liable for delayed or undelivered messages. See our Terms and Conditions for full messaging terms.

Mobile information, mobile opt-in data, and consent records will not be shared with third parties or affiliates for marketing or promotional purposes. We may disclose them to providers that help us deliver messages, solely to provide those services for us.

We may disclose personal information to vendors that process it on our behalf, including GoHighLevel for customer relationship management, communications, forms, and scheduling. We may also use website hosting, analytics, email, calendar, security, and professional service providers. These providers may use information only as permitted by their agreements with us and applicable law.

We may disclose information when required by law, to protect rights or safety, or as part of a merger, financing, sale, or transfer of all or part of our business. We do not sell personal information for money. We do not share personal information for cross-context behavioral advertising as those terms are defined by California law.

This site and our providers may use cookies, pixels, and similar technologies that are necessary to operate the site, remember preferences, understand traffic, measure performance, and support communications. Browser settings may allow you to block or delete cookies, although parts of the site may not work as intended. We do not respond to browser Do Not Track signals where no uniform legal standard requires a response.

We retain personal information only as long as reasonably necessary for the purposes described here, including maintaining consent and opt-out records, meeting legal and accounting obligations, resolving disputes, and enforcing agreements. Retention periods vary based on the type of information and the reason it was collected.

We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have the right to request access to or correction or deletion of your personal information, obtain information about our collection and disclosure practices, withdraw consent, or receive a portable copy. You may also have the right to appeal a decision or complain to a privacy regulator. We will not discriminate against you for exercising an applicable privacy right.

California residents may request the categories and specific pieces of personal information we have collected, request correction or deletion, and learn the categories of sources, purposes, and recipients. We do not knowingly sell or share personal information of consumers under 16. Canadian residents may withdraw consent subject to legal or contractual restrictions and may contact the Office of the Privacy Commissioner of Canada or the applicable provincial regulator.

To submit a request, write to the address in the Contact Us section. We may need to verify your identity and authority before completing a request. An authorized agent may submit a request where permitted by law, subject to verification.

If you are in Canada, your information may be processed in the United States or other jurisdictions where we or our providers operate. Information processed outside your province or country may be accessible to courts, law enforcement, or regulators under local law.

We do not use personal information to make decisions based exclusively on automated processing that produce legal or similarly significant effects. Our designated Privacy Officer is responsible for privacy compliance and can be reached by writing to the address below with "Privacy Officer" on the envelope.

This site is intended for adults and is not directed to anyone under 18. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us so we can address it.

We may update this policy periodically. The effective date at the top shows when it was last revised. Material changes will be communicated as required by applicable law.

Regenerx LLC DBA IslandAndrew
Attn: Privacy
13217 Jamboree Rd
Tustin, CA 92782
United States